Doorway - Are You Homeless in North Wiltshire

If You Are Homeless in North Wiltshire

If you are homeless now :-

If you have nowhere to go tonight and can’t stay with family and friends and its between 8.45am and 5.15pm (Monday to Thursday) or 8.45am to 4.45 pm (Friday), please contact the Wiltshire Council Housing Options Team on 01249 706666 and you will be advised according to your situation.

If it is outside normal working hours (after 5.15pm), please contact the Council’s out of hours service on 01249 706111 and leave a message with the pager service - a Council Officer will then phone you back directly.

The following day you may need to go to the Wiltshire District Council offices or contact the Housing Options Team by telephone to apply to have your case assessed under homelessness legislation.

If you are at risk of being made homeless :-

If you know that you are likely to be without somewhere to live soon because you:

Have been asked to leave by family or friends
Will be evicted by your landlord
Are likely to lose your house because of mortgage arrears
Any other reason

You should contact Wiltshire District Council on 01249 706111 (Monday to Thursday 8.45am to 5.15pm and Friday 8.45am to 4.45pm) and request to speak to a Housing Options Advisor to explain your case. If necessary they will arrange an appointment for you.

The Housing Options Team will assess your case under the 1996 Housing Act and the Homelessness Act 2002. These government acts explain who will be provided with temporary or emergency accommodation and who are to be given assistance in terms of advice and support.

It is important to note that the Housing Options Team only deal with people's temporary or emergency accommodation (i.e. B&B or hostel style accommodation).

Regarding your long-term housing needs, it is advisable to place your name on the Housing Register run by Homes4Wiltshire on behalf of Wiltshire District Council. Their telephone number is 01249