The survey encouraged
guests to comment on a wide range of issues. The diverse types of
guests - ranging in age from teens to mid-50's; in educational background
from no qualifications to postgraduates - mean that Doorway meets
a wide range of needs, the report concluded.
Top of the list was the provision of food, but the chance to meet
people and build friendships was a close second.
During the first
year of the North Wiltshire Homelessness pilot project, the local
police reported that drug-related crime in Chippenham had fallen
by 24.8%. The survey confirmed this, with a number of guests telling
us that their involvement with the project had reduced their tendency
to commit crimes and increase their resolve to stay off drugs.
Guests say that
they were drawn to the centre in the first place by the offer of
free food, but stayed on because they relished the 'normality' of
sitting and sharing a meal. Some guests had no other way of obtaining
hot food. Some did, but had no motivation to cook for themselves.
The Monday breakfast
session is particularly important since it sets up a routine for
the week. Guests have to be up and organised to be at the hall in
time for their 'full english'.
The hot food
became a catalyst for change to many guests. Meals helped them to
begin the important process of socialising. The survey remarked
on how new guests, though suffering from addictions and depression,
chose not to eat alone, but to sit at tables with other guests.
formed, guests felt that they were finally able to talk about their
lives and the issues and problems that had led them to Doorway.
has much to do, guests would like us to be open for more days during
the week, to offer more activities, and to offer a better advice
But thanks to
the frank and positive co-operation from our guests, Doorway now
has a template for continued success.
Download the full second guest survey
on the Edge" by Karolyne Fudge Malik, Bufferzone